PH King365 Privacy Policy — How We Protect Your Personal Data

1Introduction

ph king365 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our platform at phking365.click. This Privacy Policy sets out how we collect, use, store, share, and protect personal information in connection with your use of the ph king365 website, mobile platform, games, sports betting services, and all related features.

This policy is written in plain Philippine English because we want our Filipino players to actually understand it — not wade through legalese that was designed to confuse rather than inform. If you ever have a question about anything in this document, our support team is available 24/7 and will give you a straight answer.

By registering a ph king365 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy forms part of the ph king365 Terms and Conditions and should be read alongside them.

This Privacy Policy applies to all personal information collected through the ph king365 platform regardless of the device used — desktop browser, mobile browser, or any future app. It covers all services including casino games, sports betting (NBA, esports, and other markets), promotions, customer support interactions, and any other features offered by ph king365.

2Data We Collect

ph king365 collects personal information that is necessary to provide our services securely, comply with regulatory requirements, and give Filipino players the best possible platform experience. We collect only what we actually need — not everything we technically could.

Information You Give Us Directly

• Registration data: Full legal name, date of birth, email address, mobile number, and residential address
• Identity verification (KYC): Copies of government-issued ID (passport, driver's licence, PhilSys National ID, UMID, SSS ID), selfie photos for liveness checks, and proof of address documents where required
• Payment information: GCash / Maya / GrabPay account numbers, bank account details, or card details used for deposits and withdrawals (card details are processed by certified payment gateways and not stored on ph king365 servers)
• Support communications: Messages, emails, and chat transcripts from your interactions with our support team
• Responsible gaming information: Limit settings, self-exclusion requests, and any information you voluntarily share with our responsible gaming team

Information Collected Automatically

• Device data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, and feature usage within the platform
• Transaction logs: Complete records of all deposits, withdrawals, bets, game rounds, and balance changes
• Location data: General geographic location derived from IP address (not GPS-level precision unless explicitly enabled)
• Cookie and tracking data: As described in Section 6 of this policy

Information From Third Parties

• Identity verification results from KYC processing partners
• Payment confirmation and fraud signals from payment processors
• Regulatory watch-list screening results (required by anti-money laundering obligations)
• Referral information if you joined ph king365 through an affiliate or referral programme

3How We Use Your Data

Every piece of data ph king365 collects has a specific, documented purpose. The table below summarises how we use your personal information.

4Legal Basis for Processing

ph king365 processes your personal data on the following legal bases, consistent with the requirements of the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to enter into and perform the contract with you — including account registration, game operation, payment processing, and customer support — is lawful because it is necessary to provide the services you have signed up for.
• Legal obligation: ph king365 is required by law to perform KYC identity verification, maintain anti-money laundering records, retain certain financial transaction logs, and respond to lawful requests from regulators and law enforcement. This processing is mandatory and cannot be waived.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics is based on ph king365's legitimate interest in operating a safe and commercially viable platform, balanced against the privacy interests of players.
• Consent: Marketing communications and non-essential cookies are processed only on the basis of your explicit opt-in consent. You may withdraw this consent at any time without affecting the legality of processing before withdrawal.

5Data Sharing & Third Parties

ph king365 does not sell your personal data. We do not share your information with advertisers, data brokers, or marketing companies. Data is shared with third parties only in the circumstances described below, and all third-party processors are bound by strict data processing agreements.

Payment Processors

We share payment-related data with GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and card payment processors as necessary to complete your deposit and withdrawal transactions. These processors are certified and operate under their own privacy frameworks. ph king365 does not store full card numbers or payment credentials on its own servers.

Identity Verification Partners

Your identity documents and verification photographs are processed by a certified third-party KYC provider to confirm your identity and perform AML watchlist screening. This processing is required by law. Verification data is retained in accordance with regulatory requirements and is not used for any other purpose.

Game Providers

Third-party game providers such as JILI and other licensed developers receive anonymised session identifiers to operate their games correctly on the ph king365 platform. No directly identifiable personal information — such as your name or contact details — is shared with game providers.

Regulatory & Law Enforcement

ph king365 will disclose personal data to gaming regulators, tax authorities, financial intelligence units, and law enforcement agencies when required by law or valid legal process. We will notify you of such disclosures where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of ph king365's business assets, player data may be transferred to the successor entity. You will be notified in advance of any such transfer and given the opportunity to close your account if you do not consent.

6Cookies & Tracking Technologies

ph king365 uses cookies and similar tracking technologies to make the platform work correctly, improve your experience, and keep your account secure. Here is a plain breakdown of what we use and why.

Essential Cookies

These cookies are required for the platform to function. They keep you logged in during a session, remember your language preferences, maintain your bet slip, and enable security features like CSRF protection. Essential cookies cannot be disabled without breaking the platform — they are active by default for all users.

Analytics Cookies

We use anonymised analytics data to understand how Filipino players navigate the platform — which pages are most visited, where players encounter friction, and which features are most popular. This data is aggregated and cannot identify you individually. Analytics cookies are enabled by default but you may opt out.

Security and Fraud Prevention

Device fingerprinting and session tokens are used to detect unusual account access patterns and prevent fraud. These are essential security measures and remain active for all accounts.

Marketing Cookies (Opt-In Only)

With your consent, marketing cookies may be used to show you relevant ph king365 promotions within the platform. We do not use cross-site tracking cookies for advertising on other websites. Marketing cookies are disabled by default and activated only with your explicit consent via the cookie preferences panel.

You can manage your cookie preferences at any time by accessing the cookie settings panel available in your account settings or in the platform footer. Withdrawing consent for non-essential cookies will not affect your ability to use the core platform.

7Data Security

ph king365 treats data security as a core operational priority. We invest continuously in the technical and organisational measures that protect your personal information from unauthorised access, disclosure, alteration, and loss.

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transmitted between your device and the ph king365 platform
• Encryption at rest for all sensitive personal data stored in our databases
• Certified payment gateway integration — card data is never transmitted to or stored on ph king365 infrastructure
• Two-factor authentication (2FA) available for all player accounts
• Automated threat detection monitoring for unusual access patterns 24/7
• Regular penetration testing conducted by independent third-party security firms

Organisational Measures

• Access to personal data is restricted on a strict need-to-know basis
• All staff with access to personal data are trained in data protection obligations
• Data access is logged and audited regularly
• A dedicated Data Protection Officer oversees privacy compliance

Data Breach Response

In the unlikely event of a personal data breach, ph king365 will notify affected players and the National Privacy Commission (NPC) within the timeframes required by law, and will take immediate steps to contain and remediate the incident. We maintain a documented incident response plan for this purpose.

8Data Retention

ph king365 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised, aggregated data may be retained indefinitely as it can no longer identify any individual.

9Your Data Rights

As a Filipino player at ph king365, you have the following rights under the Data Privacy Act of 2012 and other applicable law. We will respond to all rights requests within 30 days of receipt.

To exercise any of these rights, contact our Data Protection Officer at privacy@phking365.click or through the live chat support available in your account. We will verify your identity before processing any rights request to ensure your data is not disclosed to someone else.

If you believe ph king365 has not handled your personal data lawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

10Children's Privacy

ph king365 is an adult gaming platform. The minimum age requirement to register and use the platform is 21 years old. We do not knowingly collect personal data from anyone under 21 years of age.

If we become aware that personal data has been collected from a person under the minimum age, we will immediately suspend the account, delete the associated data, and refund any deposits to the source payment method. Age verification checks are performed during KYC and may be triggered at any point during the account lifecycle.

Parents or guardians who believe a minor may have registered an account on ph king365 should contact our support team immediately at support@phking365.click. We will investigate and resolve the matter within 48 hours.

11Third-Party Links & Platforms

The ph king365 platform does not contain links to external websites or platforms as a general rule. Where references to third-party services are made — for example, linking to payment provider support pages — those third-party services operate under their own privacy policies, which ph king365 has no control over and is not responsible for.

ph king365 is not responsible for the privacy practices of game providers, payment processors, or any other third party whose services are integrated into the platform. We encourage you to review the privacy policies of any third-party service you interact with directly, including your e-wallet provider's own data practices.

12Marketing Communications

ph king365 sends promotional communications — including bonus offers, game announcements, and event notifications — only to players who have opted in to receive them. Marketing communications are sent via:

• Email to your registered email address
• SMS to your registered mobile number
• In-platform notifications within your ph king365 account

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Replying STOP to any marketing SMS
• Updating your notification preferences in your account settings panel
• Contacting our support team and requesting opt-out

Opting out of marketing communications does not affect transactional messages — such as deposit confirmations, withdrawal notifications, security alerts, and KYC status updates — which we will always send as they are necessary to operate your account safely.

13International Data Transfers

ph king365 is operated primarily for and from the Philippines. Most personal data processing occurs within the Philippines or in jurisdictions with equivalent data protection standards. Where data is transferred to third-party service providers operating in other countries — for example, cloud infrastructure providers or KYC verification platforms — ph king365 ensures that appropriate safeguards are in place, including:

• Data processing agreements with standard contractual clauses where required
• Transfers only to jurisdictions with adequate data protection frameworks or under specific contractual guarantees
• Minimum data sharing — only data that is strictly necessary for the third-party's function is shared

You may request information about the specific safeguards applied to any cross-border data transfer involving your personal data by contacting our Data Protection Officer.

14NPC Registration & Compliance

ph king365 is registered with and compliant with the requirements of the National Privacy Commission of the Philippines (NPC) as required under the Data Privacy Act of 2012. Our Data Protection Officer (DPO) serves as the primary point of contact for all privacy-related matters and is responsible for ensuring ongoing compliance with applicable data protection laws.

ph king365 conducts regular Privacy Impact Assessments for processing activities involving sensitive personal data or large-scale processing. Results of these assessments inform our ongoing privacy programme and security investments.

If you have a complaint about how ph king365 has handled your personal data that has not been resolved satisfactorily through our internal process, you have the right to file a complaint directly with the NPC at privacy.gov.ph. ph king365 cooperates fully with all NPC investigations and inquiries.

15Policy Changes

ph king365 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new regulatory requirements, or platform developments. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to all registered players describing the key changes
• Display a notice on the ph king365 platform for at least 14 days before material changes take effect

Continued use of the ph king365 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material change, you may close your account and request the return of any unencumbered balance before the change takes effect.

Minor updates — such as corrections of typographical errors, clarification of existing practices without substantive change, or formatting improvements — may be made without advance notice.

16Contact Our Data Protection Team

For all privacy-related inquiries, data rights requests, or concerns about how ph king365 handles your personal information, please contact us through any of the following channels. We respond to all privacy inquiries within 48 hours.